saa77's Privacy Policy

This Privacy Policy ("Policy") describes how saa77 collects, processes, stores, and protects the personal information of users of its website and services. By using this platform, you agree to the terms of this Policy. Please read it carefully.

We believe that transparency and trustworthiness are the foundation of a reliable online platform. That is why we want to tell you clearly and in plain language — what information we collect, why we collect it, and how it is used.

In this Policy, "personal information" means any information that can identify you directly or indirectly — such as your name, email address, mobile number, payment-related details, IP address, and browsing behaviour.

This Policy applies to all services, websites, and applications of saa77. If you create an account on our platform, play games, place bets, or contact us, this Policy applies to you.

We collect two types of information: information you actively provide, and information collected automatically while you use the platform.

a) Information Provided Directly

• Information provided at registration: name, date of birth, email address, and mobile number.
• Government ID-related information provided for identity verification.
• Payment method details — information required for bKash, Nagad, or Rocket.
• Messages or form submissions sent to the customer support team.
• Any self-set limits related to responsible gaming.

b) Automatically Collected Information

• Your device's IP address, device type, and operating system.
• Browser type, language, and version.
• Which pages you visited and how long you spent on them.
• Login and logout times, session data.
• Gaming history, bet amounts, and results.
• Information obtained from cookies and similar tracking technologies.

saa77 uses your information only for the following legitimate purposes:

• Account Management: To create, manage, and secure your account.
• Service Delivery: To ensure gaming, betting, and payment services function properly.
• Identity Verification: To prevent fraudulent activity and confirm user age. (Only users aged 21 and above may use this platform.)
• Financial Transactions: To process deposits and withdrawals.
• Customer Support: To resolve your questions or complaints properly.
• Security Monitoring: To detect unauthorised access and fraud.
• Responsible Gaming: To identify excessive gaming and provide support.
• Platform Improvement: To further enhance the user experience.

We never sell your personal information to third parties. However, a limited amount of information may be shared where necessary for the operation of our services:

• Payment Service Providers: Payment gateways such as bKash, Nagad, and Rocket — only the information necessary to complete transactions.
• Identity Verification Agencies: To complete the KYC process.
• Game Software Providers: Certain technical information for game operation — with providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe.
• Legal Obligations: When legally required by a court order or authority.

Every third party working with us is bound by a strict confidentiality agreement and may not use your information for any other purpose.

Your information is stored on secure servers and protected by the highest standard of security technology. We take the following measures:

Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be kept for a defined period due to legal obligations.

saa77 uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

We use three types of cookies:

• Essential Cookies: For the core functionality of the platform, such as keeping your login session active. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse platform usage and improve services.

You can manage non-essential cookies from your browser settings. However, disabling certain cookies may cause some platform features to not work correctly.

You have the following rights regarding your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request corrections to inaccurate or incomplete information.
• Right to Deletion: In certain circumstances you can request that your information be deleted, although some information may need to be retained for legal or security reasons.
• Right to Restrict Processing: In certain cases you can request that data processing be limited.
• Right to Portability: You can request your information in a readable format.
• Right to Complain: If you have any concerns about data protection, you can notify our support team.

To exercise these rights, email us at [email protected]. We will make every effort to respond to your request appropriately.

saa77 strictly does not provide services to anyone under the age of 21. We take active steps to verify age. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

Please be aware that we do not knowingly collect personal information from minors. If a parent or legal guardian suspects that their child under 21 is using this platform, please contact us immediately.

Some of our service provider partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, we ensure that any such transfer is conducted with the necessary safeguards in place and that your information remains protected at all times.

For countries or regions to which data may be transferred, data protection standards equivalent to or higher than those in Bangladesh are ensured.

As our services and legal environment change over time, this Privacy Policy may also be updated. If any significant changes are made, we will notify you by email or through a notice on the platform.

If you continue using the platform after an update, it will be assumed that you have agreed to the revised Policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact our customer support team:

We take every request seriously and do our best to provide the right resolution as quickly as possible. Thank you for placing your trust in saa77.